Kargo politikası
We ship to customers across Turkey and internationally.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding
public holidays). Orders are not shipped or delivered on weekends or holidays.
Shipping Times
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days (where available)
Shipping Costs
Shipping costs are calculated at checkout based on your location and order
weight. We occasionally offer free shipping promotions — check our store
for current offers.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a
tracking number. Please allow 24 hours for tracking information to update.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us
at [your email address] and we will work with the carrier to resolve the issue.